Shipping policy

Shipping Policy

We pack every order carefully and get it out the door as quickly as we can. Here’s what to expect.

Where We Ship
We ship within the United States. We don’t offer international shipping right now.

Processing Time
Orders placed by 12:00 PM Pacific Time on a business day (Monday–Friday, not including major U.S. holidays) are processed within 2 business days. Orders placed after 12:00 PM PT, on a weekend, or on a holiday start that clock the next business day.

You’ll get a shipping confirmation with tracking as soon as your order is on its way.

Shipping Cost
USPS calculates the rate at checkout from the package weight, size, and destination. What you see at checkout is what you’re charged.

Tracking
Every shipment includes USPS tracking. The number comes in your shipping confirmation email. Give it a little time after drop-off for the first scan to show up.

How We Pack
We use professional packing supplies.

• Flat items go in a stiff mailer.
• Bulky or fragile items go in a box with the protection they need.

Delivery Time
USPS estimates delivery after the package ships. Those dates are estimates, not guarantees. Weather, busy seasons, and carrier delays can add a little time.

If Something Goes Sideways
Once USPS has the package, delivery is in their hands. If tracking says delivered and you don’t see it, check with neighbors and your local post office first.

If an item arrives damaged, or a package looks lost, reach out, details are on our Refunds & Returns page. We’ll look into it with you.

Please Double-Check Your Address
We ship to the address entered at checkout. We can’t be responsible for a package sent to an address that was entered incorrectly.